Traditional taxi services has become unbearable from the past five years. Customer loyalty is almost non-existent, cheaper transport providers are stepping in. Uber-like taxi booking apps are taking the market away from traditional services, and the world will not be the same again for the traditional taxi businesses. Maybe you are running a taxi business, or you are looking into developing an independent uber like taxi service. If so, then it is clear that a mobile solution is absolute.
Let’s talk about the different type of taxi apps out there and how they have developed, then move on to Uber and discuss their customer value and how we can deliver the same values with modern technologies.
There are numerous types of cab booking apps in the current market. One example is uniquely suited to established taxi businesses with their cars and drivers. Such companies need an app as a mobile extension of their service, by developing a mobile app can help their existing service. A taxi company can make it convenient for customers to book a ride while expending their client base it can also help to make life easier for drivers as well. If you don’t have a garage but still inspired by the thought of entering the taxi market, there is another option like that used by uber in that you can give a mobile booking service to taxi drivers. For doing this, there are two ways one is simpler, and another is complex.
A simpler solution for a taxi booking app
Simple solution for taxi booking app involves a single app for customers which includes a list of cab services along with that prices and the facility to call and request cab directly from their app. You may add a map with destination location and an approximate calculation of the cost of the ride according to given service and mileage. Also with this, you do not need a server.
Taxi booking app like Uber
Full-featured, complex taxi booking solution requires you to invest in backend development in addition to the frontend, as you will need a server. You might have to establish partnerships with taxi companies or individuals to offer them an app with two distinct interfaces one for taxi rider and other for taxi drivers.
With the help of GPS, the server identifies the current location of a user in need of a taxi, also notifies the nearest driver. In this situation, it is essential to be able to monitor a driver’s locations. To have an up to date information about the location of a customer, you can send requests to the server every hour, every minutes or second with whatever frequency is required. This is how you build a taxi app like Uber.
Uber-like app features and its technology stack
Technology is essential with taxi app development but not nearly as important as the value that a taxi app like uber can provide to riders and drivers. Uber succeeded because it attacked a vulnerable market by offering a service which is combined with a mobile app and customer focused. Unlike traditional things uber was way better at three elements such as convenience, reliability, and professionalism.
Below are the features of building a taxi app with qualified taxi app Development Company:
Location tracking - Uber track your location all the time even when you are not using the app it helps taxi riders to find the nearest driver within some seconds. Once the taxi has been booked uber displays a countdown until the taxi arrives. In this way, passengers don’t have to worry about a taxi for not showing up, which sometimes happens with traditional taxi services.
Build in map and traffic data - So, the quality of the navigation experience in an Uber-like app is subsequent point for drivers for deciding which service to drive. Uber uses a variety of services to get drivers from point A to B. Where the primary source of location data for Uber is Google maps, with that they also have their mapping assets.
Since uber operates globally, they take navigation very seriously with that if you don’t plan for global expansion in coming first few months of app’s existence, you might not need that many location data sources. For IOS taxi app development you can use apple Mapkit framework to embed a fully functional map interface into you taxi app.
Fare calculation - Uber calculates the fare using four components
Cost per minute
Cost per mile
Cost estimated with the help of GPS according to the mileage of the customer's route and your company's price list. The price of the ride is to be submitted to the user before the cab arrives.
Payment system integration - Uber’s electronic payments almost feel like payment-less payments. The fact that you don’t have to take your wallet out to hand over some cash, it almost feels like you need not have to pay at all. Even though uber doesn’t offer, you can still include a pay with cash option, besides to pay with a credit card in your taxi app presumably, some passenger may not have a credit card.
With a cash option, it is essential to make sure the customer doesn’t change his or her mind and cancel the cab when it comes. To avoid this, you could place a security charge on the user’s card. This is necessarily a transaction, but the money is returned to the user’s card once the cash has been paid.
The rating system in a taxi like uber - Uber is considered to be more reliable than traditional taxi services by implementing the rating system. They have achieved the reliability for both rider and drivers information than traditional taxi services. It is crucial to know for both riders and driver that with whom they are getting in the cab.
Driver-focused featured - Uber is facing competition because there are many other taxi apps like Uber are emerging around the world such ola cabs, grab taxi and lyft these are just a few examples out of hundreds of uber’s rival.
In answer to increasing competition, Uber has been facing multiple lawsuits from drivers who accuse the company of wage theft uber has also rolled out a few new driver-friendly features this year. Before getting down for implementing your Uber Like App Development taxi idea, consider other apps which have received millions of dollars in investments and have mentioned in this article. Also Lyft, ola grab taxi, Easytaxi should be on your competitor list.
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